Cartra VoiceAI voice agents

AI voice agents thatsound like your business.

Our team builds your AI voice agent for you, on the Cartra platform, around your calls, your systems, and your rules. It answers day and night, gets things done in your systems, and hands off to your team when a person should step in. Supported in 90+ languages.

How it works
What it handles

Every call answered. Every follow-up made.

  • Inbound customer service and support lines
  • After-hours and overflow coverage
  • Outbound callbacks, reminders, and follow-ups
  • Scheduling, bookings, and order updates
  • Warm handoffs with a summary of every call
How we work

Not off the shelf. Not built from scratch.

Off-the-shelf voice tools hand you a generic agent and a setup screen. Building from scratch takes months. Cartra Voice is both halves done right: a proven platform underneath, and an agent our team builds around how your business actually takes calls.

The Cartra platform
  • Natural phone conversations in 90+ languages
  • Connections to your phone system, calendar, and CRM
  • Every call logged, with a summary for your team
  • Learns from every conversation
Built for you by our team
  • Call flows designed around your real calls
  • Your greeting, terminology, and policies
  • Wired into your systems so it can get things done
  • Tested on your edge cases, then tuned after launch
What it does

What it does, day to day.

Answers every call

Day, night, weekends, and overflow. No hold queue, no voicemail, no missed customers.

Sounds like your business

We build it on how your best people handle calls: your greeting, your terminology, your policies.

Gets the job done

We connect it to your systems, so it can look things up and take action: bookings, order status, account changes, and more.

Calls out, too

Callbacks, reminders, confirmations, and follow-ups, made on time and on your rules.

Knows when to hand off

We set the rules for what it handles and what goes to a person, and it transfers with a summary so callers never repeat themselves.

Speaks their language

Supported in 90+ languages, so every caller is served in the language they are most comfortable with.

How it works

We build it with you.

  1. Step 1

    We map your calls

    We listen to real calls with your team, learn how you handle them, and pick the call types worth handing to AI first.

  2. Step 2

    We build it on Cartra

    We design the call flows, connect your phone system and software, and test against your real scenarios before a single customer hears it.

  3. Step 3

    We launch and keep tuning

    It goes live on the calls you choose. We stay on it after launch, expanding what it handles as it proves itself.

In the field

Built for companies like yours.

Insurance agency, 250 people

From 1 department to the whole agency

We started with a single department, building Cartra Voice around how that team already handled its calls. Once it proved itself, the agency rolled it out department by department. Today it updates vehicles and drivers on existing policies and quotes new customers for health insurance, right on the call. Licensed CSRs stay in the loop: anything that needs one is handed off with a summary, so nobody starts from scratch.

  • 10,000+ calls handled every month
  • Live in 3 departments within 2 months
Wellness facility, 50 people

Appointments booked and questions answered around the clock

Clients call to book appointments and ask the same handful of questions, often while the front desk is busy with the people in front of them. We built Cartra Voice around the facility’s schedule and the answers its staff give every day. Now it books appointments over the phone and answers recurring questions 24/7, and the front desk can focus on the clients in the room.

  • 50+ appointments booked every day
  • Live in under 2 weeks
Works with

The tools you already run.

Connected to your systems with your existing permissions. Where there's no integration, it can use the software the way a person would.

Even better together.

Cartra AgentsAI agent teammates
Cartra BrainCompany knowledge base

Frequently asked questions.

Anything else? Email [email protected] or book a call.

Do we set it up ourselves?

No. Cartra Voice is not a do-it-yourself tool. Our team designs, builds, and launches your voice agent on the Cartra platform, then keeps improving it with you. You bring what you know about your business, and we handle the rest.

Why not use an off-the-shelf voice AI tool?

Off-the-shelf tools give you a generic agent and leave the setup, integrations, and edge cases to you. Cartra Voice is built around your calls, connected to your systems, and tested on your real scenarios, on a platform we run and maintain.

Does it work with our phone system?

Yes. Cartra Voice works with the phone system you already use, such as RingCentral, Dialpad, Twilio, or Zoom, and we set up the call routing with your team.

What happens when a call needs a person?

It hands off to the right person on your team, live or as a booked callback, with a summary of the call so nobody starts from scratch.

Can it make outbound calls?

Yes. Callbacks, reminders, confirmations, and follow-ups, on the schedule and rules you set.

Will callers know they are talking to AI?

You decide how the agent introduces itself, within the disclosure rules that apply to your business and region. We help you set that up.

Who owns the call recordings and data?

You do. You own your configuration, knowledge, and data, you can export or delete it at any time, and it is never used to train models.

Get started

See what Cartra Voice could do for your business.

A short conversation with our team to find where it would make the biggest difference first.

Email the team[email protected]